Contact the Department of Health and Ageing PBS Information Line if you require information on:
Telephone 1800 020 613 Monday to Friday from 8.30AM to 5.00PM New South Wales (AEST/AESST) time. This service is closed for Australia-wide public holidays.
or
Contact the Department of Health and Ageing via email at pbs@health.gov.au .
For enquiries relating to the PBS website itself, you can contact the website manager directly via email at pbs.webmaster@health.gov.au
Addresses — Medicare Australia
Medicare Australia administers the PBS. This includes the processing of pharmaceutical benefits and safety net claims, authority applications and supply of PBS stationery used by health professionals.
Telephone
General enquiries 132 290
Or visit
Website— www.medicareaustralia.gov.au
Email— pbs@medicareaustralia.gov.au
Pharmaceutical Benefits Branch
130 George Street
Parramatta NSW 2150
Orange Service Centre
189 Anson Street
Orange NSW 2800
Pharmaceutical Branch
Level 10
595 Collins Street
Melbourne Vic 3000
Pharmaceutical Services Branch
143 Turbot Street
Brisbane Qld 4000
Pharmaceutical Services Branch
209 Greenhill Road
Eastwood SA 5063
Pharmaceutical Benefits Branch
11th Floor, Bankwest Tower
108 St George's Terrace
Perth WA 6000
Pharmaceutical Branch
242 Liverpool Street
Hobart Tas 7000
Pharmaceutical Benefits Branch
Medicare Australia
134 Reed Street
Tuggeranong ACT 2900
Telephone— (02) 6124 6333
24 hour telephone service is available for Repatriation Pharmaceutical Benefits Scheme (RPBS) enquiries
Telephone 1800 552 580
Information on reporting adverse drug reactions
Telephone 1800 044 114
For details of consumer level recalls only
Telephone 1800 020 512
A 24-hour telephone service is available,
Telephone 131 450.
The translating service can provide immediate assistance over the telephone or arrange for an interpreter to go to a location specified in either city or country areas. This service has access to over 2000 professional interpreters, covering over 100 languages and dialects.
A 24-hour telephone service is available for information and advice on the treatment of poisoning, bites and stings,
Telephone 131 126.
The New Children’s Hospital
Hawkesbury Road
Westmead NSW 2148
Tel: (02) 9845 3111
Austin Hospital
Studley Road
Heidelberg Vic 3084
Tel: (03) 9496 4410
Pharmacy Department
Royal Children’s Hospital
Herston Qld 4029
Tel: 131 126
Sir Charles Gairdner Hospital
Hospital Avenue
Nedlands WA 6009
Tel: 131 126
Royal Hobart Hospital
Liverpool Street
Hobart Tas 7000
Tel: 131 126
Tel: 131 126
Tel: 131 126
Medicines line
Tel: 1300 633 424 (1300 MEDICINE)
Web: http://www.nps.org.au/consumers/ask_an_expert/contact_a_health_professional/medicines_line
There may be questions that you want to ask and to have answered. There may be information that you want to access. There
are many things that you can do to help you understand what is happening and be more in control. CareSearch is an online resource of palliative care information and evidence. All materials included in the care Search website are
reviewed for quality and relevance.
The pages are not intended to replace the care or advice of your health professionals. They provide a set of resources that
may help you learn more and access materials that could help you manage better.
CareSearch will also enable you to:
Link to other quality websites and Useful information available on the internet
Find out about your State based resources .
Palliative Care Australia (PCA) is the national peak body for Palliative Care in Australia. They are undertaking a range of projects under the National Palliative Care Program. Its site also includes contacts for state and territory member organisations.